|
Post by grooveduke on Feb 26, 2010 21:05:24 GMT
Even if you accept the new terms.
I just helped my Mom and my son get their money out of the system. Do not panic, it looks like every thing works.
1st you have to accept the new terms to access your account. Ii'll be waiting until I see the money actually in my Mom Son's hands before I do so as an artist. But it seems as though everything is working correctly now.
2. After you sell your parts, you click on the refund tab. Go through those screens until you have completed the refund request. Your Balance DOES NOT CHANGE YET.
3. After completing the refund request, you must check your email for a conformation link.
4. Click on the confirmation link (which takes you to Sellaband.com) click the confirm button and you will see that your balance is indeed updated.
This at least reflects well on the new team. With so many rumors flying around I wanted to share this experience in public.
I don't know how many days it will take to accomplish the payout but it seems to work. I will post here again, when I actually receive the money.
It may be a while before I can recommend Sellaband, but at least I can calm down my fans who are afraid they won't get their money back. You have two weeks to decide whether you want it back or not. Take your time. Don't do anything rash.
(I am not being rash. I am sticking to a promise I made to myself that if the site ever went down again for an extended period of time with no warning I would leave as an artist. I took weeks to decide on my course of action and that was months ago.)
|
|
amagan
Sellaband addict in waiting
Posts: 4
|
Post by amagan on Feb 26, 2010 21:07:18 GMT
Well, good for you I for myself am still waiting for the confirmation email. Hope it comes soon.
|
|
|
Post by grooveduke on Feb 26, 2010 21:15:41 GMT
Please note that the confirmation emailDOES NOT come to your PAYPAL email address.
It goes to your BELIEVER ADDRESS. I was starting to fume until I realized that and had them check their emails.
|
|
berry71
Sellaband addict in waiting
Posts: 21
|
Post by berry71 on Feb 26, 2010 21:22:42 GMT
Do you need a paypal account for it or are there any options??
|
|
|
Post by grooveduke on Feb 26, 2010 21:26:48 GMT
It is Paypal only it looks like. I haven't tried to do anything else. That's the way it's been for months though I think. The last time I checked the payout system was during the Chaos Era and that was one of the terms that got everybody so hot then. They didn't want to pay Paypal to get their own money back.
|
|
|
Post by Lucretia on Feb 27, 2010 2:52:27 GMT
FYI What you've got there is the same procedure as was required before the ownership change (i.e. when they originally changed to Paypal for payouts rather than using a bank transfer)
Of the twice I used that system the first was over the Xmas/new year period and took pretty much the full 7 working days to go through. The second time I used it the money was in my account within 24hrs of getting to the stage you're at now.
Whether the speed change was due to Christmas the first time, or whether the fact the second time being faster was due to checks being carried out the first time around (that weren't needed the second) is unclear - I obviously haven't tried this a third time at the moment as I still haven't accepted or declined the new agreement and therefore don't have access to do so.
|
|
anitra
Sellaband addict in waiting
Posts: 16
|
Post by anitra on Feb 27, 2010 15:49:26 GMT
I do not have a Paypal account, and am a bit annoyed that I have to create one just for this.
|
|
berry71
Sellaband addict in waiting
Posts: 21
|
Post by berry71 on Feb 27, 2010 22:11:48 GMT
I do not have a Paypal account, and am a bit annoyed that I have to create one just for this. Me too, I hate it to be forced to create an account and let another company earn money from me.
|
|
anitra
Sellaband addict in waiting
Posts: 16
|
Post by anitra on Feb 28, 2010 11:21:19 GMT
Well, I signed up anyway, as it seems to be the only way of withdrawing my money. All has been confirmed as OK. Now I'm just waiting rather anxiously to see if the money actually gets credited to my account or not. As an aside, I did say no to the revised Ts & Cs, before discovering that, in that case, you cannot request a repayment, neither can you even see your account, nor use the forum, nor contact other members. As the option to "agree" was still available, even after I had disagreed, I tried pressing that, and access was immediately restored, so I quickly sold all my parts and requested the payout. I wish I had known this before, as I now think the correct option for me would have been to "agree" (even though I don't really), but just not to invest any money. That way, I would at least be able to see and speak to artists and believers, and could still benefit in the (unlikely) event any artists I've already supported ever start generating any money. So, if I am no longer a member, what happens if the new management do a fantastic job, and the LE CDs suddenly start flying off the shelves like hot cakes? I know it's unlikely, but...? Or what if there is a sudden surge in downloads? Surely I have already paid for my stake in whatever success my supported artists enjoy. How can I be deprived of that, simply because I won't sign-up to unacceptable new terms?
|
|
Utterly B Groovy
Somewhat Sellaband addicted
He Moves And He Grooves But He Don't Got Hooves
Posts: 468
|
Post by Utterly B Groovy on Feb 28, 2010 11:55:24 GMT
... So, if I am no longer a member, what happens if the new management do a fantastic job, and the LE CDs suddenly start flying off the shelves like hot cakes? I know it's unlikely, but...? Or what if there is a sudden surge in downloads? Surely I have already paid for my stake in whatever success my supported artists enjoy. How can I be deprived of that, simply because I won't sign-up to unacceptable new terms? I suspect that the bankruptcy probably ends whatever deal we had with oSAB (old SAB) as, to all intents and purposes, that company died. They now offer us the new T&Cs for nSAB (new SAB) and we can accept or not as we feel fit. I have been told, and indeed others here have confirmed, that if you continue selecting the "No" option you are eventually offered the means to get your money back, at least that which you are allowed to reclaim (eg not Gift Parts, etc). BUT, you (presumably) forfeit any claim to future potential earnings, and also I assume to getting/collecting any of the incentives you might otherwise be entitled to from any Artists who are post $50K (or whatever target) but pre-release. Other than having to accept the unacceptable, the sensible option would seem to be agree to the T&Cs and remove all your funds! UBG
|
|
anitra
Sellaband addict in waiting
Posts: 16
|
Post by anitra on Feb 28, 2010 13:35:58 GMT
Well, maybe they have modified it since, but in my case, I did keep on selecting the "no" option, but never got any option to refund the the money. Neither have I (so far) got any reply to my "resignation" e-mail, in which I asked for details of how to claim a refund.
I found the only way of doing anything at all was to accept the Ts & Cs.
As I have now both agreed and disagreed, it will be interesting to see which they deem effective: my first answer, or my most recent answer.
|
|
Utterly B Groovy
Somewhat Sellaband addicted
He Moves And He Grooves But He Don't Got Hooves
Posts: 468
|
Post by Utterly B Groovy on Feb 28, 2010 16:07:27 GMT
It is with a heavy heart that I've started the process of withdrawing my money from Sellaband.
I have accepted the new T&Cs because I do wish to hang around to keep an eye on existing Artists who've made their target, etc, and because, deep down, I still believe in the concept.
On the other hand, I've withdrawn my money because one of the best things about the (old) business model was that regardless of anything else you can always get your money back (minus transaction charges, etc) if it all goes tits-up. Well, it went tits-up and if I don't pull the funds now I may never be able to!
I've PM'd all the Artists I've pulled out of, and have a list on my Profile too, and I may buy Parts in them in the future, but with the new T&Cs comes a new UBG-model which will be buying Parts in Artists when they are near their target!
I feel especially sorry for those who I've had personal dealings with in the past, maitreya, Mysti, Lunic to name but a few. It pains me greatly to be seen to be withdrawing my support but please be sure that I'm pulling support from Sellaband (and specifically the "Two Week" clause) and not from you!
Cheers
UBG
|
|
|
Post by Lucretia on Feb 28, 2010 16:38:09 GMT
@ubg I have held off making a decision on the T&C to date, but being faced with a two week deadline regarding existing monies and the reactions I have seen to date is not helping to build my faith in the future of the site. To this end, I am formally announcing that I will be making a full and final decision on Wednesday evening following close of the working day about how to approach this problem. At the moment I am undecided between rejecting the T&C altogether or following a similar approach to you, however I wish to give the new owners a reasonable period in which to start to respond to the issues raised without feeling like I'm being held over a barrel. Given they're expecting us to make our minds up within a two week period that has already started, I therefore think another three working days should be plenty of time for this. It's the weekend - let's see where we go in the first part of the week.
|
|
|
Post by wyando on Feb 28, 2010 21:51:34 GMT
Indeed, the new owners of SellaBand have to come up with their plan on how they think the spirit of SellaBand can work, along with a statement about _our_ money tied to the site. This indeed should happen _this_ week (Wednesday sounds reasonably, Lu), as I won't take the risk, that the 14 days of getting my money back counts from the first day I've read that message on my profile (25 February). But I won't cancel my profile, so I can follow up especially those artists who are recording.
I do feel sorry for the artists I'm currently supporting and even if they would guarantee to stay at SellaBand until they hit the target, there is no guarantee that SellaBand will be there until these artists have hit their target... I probably can live with bigger admin fees, etc (I just would invest a part less as usual), but I can't live with the actual Art 4.5 of the Believers T&C.
|
|
berry71
Sellaband addict in waiting
Posts: 21
|
Post by berry71 on Mar 2, 2010 18:32:54 GMT
Can someone tell me how to shift money from multiple accounts to one? I used giftparts for it but I can't find it anymore...
|
|